Museo Thyssen-Bornemisza Claimed

Located on the Ground floor, it serves a range of drinks, sandwiches and pastries as well as a carefully selected restaurant menu.

Purchase your tickets online or by phone – remember that we have reduced visitor capacity in all galleries.
Download the museum floor plan and details of the exhibitions on your mobile.
Enjoy the museum’s free Wi-Fi to download or access content that makes your visit easier.
Pay by card and/or in contactless mode.

The use of face masks is mandatory.
Wash your hands frequently.
Keep a safe distance from others.

The ATM machine is located in the First Basement and can be used with Visa, Mastercard and other Spanish Bank Cards.

To access the free wifi, activate your device, look for the “Museo Thyssen Free” signal and fill in a registry. The service lasts for 4 hours. Customers of the cafeteria can charge their mobile devices on request.

Free service but visitors must show valid entry ticket to use it.
The following objects must be left: umbrellas, rucksacks, suitcases, large bags as well as other large objects purchased at the museum shop.
For hygiene reasons the following are not allowed: food, beverages, animals nor plants. Neither are clothes and garments allowed during the COVID-19 emergency.
This free service also provides cane-seats (only available during visit to the Permanent Collection), baby pushchairs and wheelchairs available for visitor use. All these objects will be thoroughly disinfected after being used.

Request the key to staff security if you may need it because it will be thoroughly disinfected after being used.

Please go to the Information Desk.

Museo Nacional Centro de Arte Reina Sofía
Prado National Museum
Taberna La Bola

Purchase it online along with your entrance ticket
At the museum, the same day of your visit in the Audio-guide desk during museum opening hours.
Either use your own smartphone or the device offered by the museum.